Terms and conditions

1. Introduction
These terms and conditions govern your use of DocNet, operated by Mednek Pty Ltd. By accessing or using our website, you agree to comply with these terms and conditions. If you do not agree with any part of these terms, you may not use our website.

2. Telehealth Services
Our website provides telehealth services, allowing users to connect with healthcare professionals remotely.

3. User Responsibilities
By using our telehealth services, you agree to provide accurate and complete information about your health condition.
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account.
You agree not to use our website for any unlawful purpose or in any way that could damage our reputation or interfere with the operation of our services.

4. Medical Disclaimer
Our telehealth services do not replace traditional face-to-face medical consultations. They are not intended for emergencies or urgent medical needs. If you have any concerning symptoms (like chest pain, severe headache, abdominal pain, fever more than 39 degrees, numbness or weakness on one side of body, uncontrolled vomiting or changes in vision, symptoms suggestive of heart attack or stroke, loss of consciousness, severe bleeding or shortness of breath) please contact 000 immediately. If you do not require emergency but you are still very concerned about signs or symptoms in yourself or your dependents, please seek appropriate face to face medical advice as soon as possible.

5. Privacy Policy
We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and disclose your personal information.

6. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Mednek Pty Ltd and is protected by copyright laws.
You may not use, reproduce, or distribute any content from our website without our prior written consent.

7. Limitation of Liability
We shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website.

8. Changes to Terms and Conditions
We reserve the right to modify or update these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.
By continuing to use our website after the changes are made, you agree to be bound by the revised terms and conditions.

9. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of Australia. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Australia.

10. Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at admin@doctnet.com.au or call 1300 610 463.

Last update: 25/04/2024